Important Announcement from Steph

DEAR CUSTOMERS,

DUE TO THE GOVERNMENT ANNOUNCEMENT YESTERDAY (23RD MARCH), OUR OFFICE IS NOW CLOSED.  WE ARE WORKING FROM HOME:

PLEASE CONTACT US EITHER BY EMAIL AT:

STEPHANIE@COURTNEYWORLDTRAVEL.CO.UK

OR

ALI@COURTNEYWORLDTRAVEL.CO.UK if your query is of an accounts nature.

OR

TELEPHONE US ON THE USUAL NUMBER: 01684 295580.

OUR TELEPHONE LINES WILL BE OPEN FROM 10am – 4pm MONDAY TO SATURDAY

IF YOUR CALL IS OF AN URGENT NATURE THEN PLEASE PHONE THE OUT OF HOURS EMERGENCY LINE ON 07812 896 638 THIS IS FOR EMERGENCIES ONLY.

FOR BOOKINGS THAT ARE AWAITING A REFUND FROM A TOUR OPERATOR WE WILL CONTACT YOU.  THE SITUATION IS CHANGING DAILY AND AT PRESENT WE ARE BEING ADVISED BY ABTA THAT REFUNDS MAY TAKE 3 TO 4 MONTHS TO COME BACK TO YOU.  REST ASSURED WE WILL REFUND YOU AS SOON AS THE MONEY HAS BEEN PAID BY THE OPERATOR INTO OUR BANK ACCOUNT.  MOST OPERATORS ARE ONLY OFFERING CREDIT NOTES OR POSTPONEMENTS AND NOT FULL REFUNDS.

OUR OFFICE IS CLOSED – PLEASE DO NOT SEND ANYTHING IN THE POST AS WE MAY NOT BE ABLE TO RETRIEVE IT.  PLEASE PHONE OR EMAIL US.

IF YOU WOULD LIKE TO BOOK A HOLIDAY THEN PLEASE PHONE OR EMAIL: stephanie@courtneyworldtravel.co.uk.

THESE ARE UNPRECIDENTED TIMES AND WE ARE REALLY SORRY THAT WE ARE NOT IN THE OFFICE TO SPEAK TO YOU IN PERSON.  WE WILL RETURN TO OUR HOME HERE IN THE HIGH STREET WHEN IT IS SAFE FOR US TO DO SO AND WE THANK YOU FOR YOUR PATIENCE DURING THIS PERIOD.  IN THE MEANTIME PLEASE STAY SAFE AND WELL. 

COVID-19 Update